Minimize Employee Downtime
- Constant system monitoring, automated fixes and reports
- Quarterly audits & planning meetings, budgeting equipment upgrades
- Employee training
- Regular onsite visits
- Issue ticketing system with Client Portal access and regular reports on issue status and resolutions.
- Triage process to prioritize issues and needed response time.
- CCN resources work outside normal business hours, remote access to systems and onsite visits as needed.
- CCN resources act as liaison to hardware & software vendors that client uses.
Next Steps...
Not listed here? Does it plug in, have a power button, or use a battery? Contact us!